License Information

1. How can I change the SQL Server instance name for my existing license?
2. Can I purchase SQL Sentry Event Manager from a reseller?
3. How can I obtain a copy of my license?
4. Can I renew my maintenance for my existing licenses online?
5. Can I mix and match SQL Server instances, Windows Task Scheduler and Oracle Instances in one order?
6. Can I purchase more than one Quick Start pack?
7. How is the annual maintenance amount determined for existing licenses?
8. Would it be possible for me to obtain an evaluation license to try the product before I purchase?
9. Can I purchase a Standard Edition (SE) licenses if I already own an Enterprise Edition (EE) license?
10. What does the annual software maintenance include? Is it required?
11. My evaluation license for SQL Sentry has expired, is there any way I can extend my evaluation?
12. Can I save my license quantities for purchase at a later date?
13. How do I add more instances?
14. How is maintenance for new licenses calculated?

Billing Options

1. Is there a maximum purchase dollar limit?
2. Can I use multiple forms of payment to pay for my licenses?
3. Can I pay for my license purchase with a PO Number instead of using a credit card?
4. How do your discount levels work?
5. What are the different ways I can pay for this purchase?
6. What are the advantages of purchasing all my licenses at once?

Account Options

1. I can't log in. How can I reset my password?
2. I don't remember registering before, but the website says that my email address is already in use.
3. I saved a proposal, but now the site shows that it has expired. What does this mean?
4. How can I purchase items previously saved as a proposal?
5. I tried to register, but the website says that my email address is already in use.

Checkout Process

1. Can I purchase over the phone?
2. How long will it take for my order to be fulfilled on a pending order?
3. I just placed an order online, and it tells me that the order is pending. What does that mean?

Product Information

1. Where can I find answers to questions about specific features of SQL Sentry Event Manager?